Customer payment methods

Your customer can pay through electronic payment (EP) or you can bill the customer through the Receivables solution.

Your customer's EP account information is the default from their Receivables customer record. If the customer decides to use a different account than their default account, then you can change that information during order entry. If you bill your customer through Receivables, then you process the order and continue processing the invoice. You are not required to add account information at the order level.

• Downpayments

  When you process a downpayment, the check information is recorded on the order for reference. The check information is also used to print the correct amount on the invoice. The check information is recorded in Receivables and is applied to the fully open Receivables record.

  You can specify one form of downpayment when you create a customer order. Generally, if you are accepting an electronic payment, then you can use the EP account to pay 100% of the total order as the downpayment. Any amount that is not covered by the downpayment is sent to Receivables for collection.

• Non-authorization or settlement electronic payment types processing

  You can set up payment types that do not require authorization or settlement. These payments can be processed without using the electronic payment method. These non-authorization or settlement electronic payments types do not interface with an electronic payment processor and are used as reference information on a customer order. An order with this method of payment creates a paid receivable to send to Receivables. You can use your own methods of interfacing to collect payment on the credit card.