Maintaining multifactor authentication

Use this procedure to enable multifactor authentication if your organization uses Infor Federation Services (IFS) External Entity Management for registration, authentication, and authorization for customer representatives. When it's enabled, customer representatives can add and maintain their devices. See the Financial Setup and Administration Guide for information about how to configure the external entity for multifactor authentication.

If multifactor authentication is enforced, you must add a device during the sign-in process and always have at least one device registered.

  1. Sign in to Billing and Receivables Portal.
  2. Click Profile.
  3. Click Add Devices or Maintain Devices on the Multifactor Authentication pane.

    Use the Make Default action to designate a default device when you have more than one.