Answering supplier questions

  1. Sign in as Buyer or Sourcing Manager.
  2. Select Manage Events > Alerts.
  3. In the Unanswered Q & A section, open an event record.
  4. Specify this information:
    Answer
    Specify an answer for the supplier question.
    Private
    Select this check box to send the answer to the contact who asked the question.

    If you clear this check box, the question and answer are displayed on the event's Q and A Forum tab on the Supplier Portal for all suppliers.

  5. Click Submit.

    The question and answer are displayed on the Supplier Portal event summary. Suppliers cannot view the answer from their own bid history, but they can view the answer on the event list. The question can be viewed on the event's Questions tab.