Return processing

Returns are processed in a different solution depending on the location type and the item type, as shown in this table. A non-inventory location is a requisition requesting location that does not keep stock but receives items from an inventory location. An inventory location keeps stock and obtains stock from another inventory location or from a vendor.

Inventoried items must be returned to the same "from" (inventory) location.

Requesting Location Type Item Type Solution
Non-inventory Inventory Requisitions
Inventory Inventory Inventory Control
Non-inventory and Inventory Non-stock Purchasing
Non-inventory and Inventory Special Order Purchasing
Non-inventory and Inventory Service Payables