Reviewing cash batch exception payments

Use this procedure to review cash batch exceptions.
  1. Sign in as Receivables Specialist or Receivables Manager.
  2. For Receivables Specialist, select Payments.
    For Receivables Manager, select Processing > Payments.
  3. On the Cash Batch Exception tab, open a cash batch record.
    An asterisk in one or more columns indicates the reasons for the cash batch exception.