Transferring payment to non-receivables accounts

You can transfer a customer payment to a non-receivables account. To be eligible for transfer, the released payment cannot have an application or pending applications.

  1. Sign in as Receivables Specialist or Receivables Manager.
  2. For Receivables Specialist, select Payments.
    For Receivables Manager, select Processing > Payments.
  3. On the Transfer to Non AR tab, select a payment to transfer.
  4. Click Transfer.
  5. Specify this information:
    Transfer General Ledger Date
    Select a Global Ledger date.
  6. In the Distributions section, specify this information:
    Amount
    Specify up to 10 amounts of the Global Ledger distribution.
    Description
    Optionally, provide descriptions.
    Tax code
    Optionally, select a tax code.
    Taxable amount
    You can specify up to 10 taxable amounts if a Tax Code is specified.
    Units
    Optionally, specify up to 10 unit amounts.
    Account
    Select up to 10 Global Ledger accounts.
  7. Click OK.