Assigned hold codes

This table shows the available hold codes:

Hold code	Location	Application
Credit limit	Customer	Order at release
Order limit	Customer	Order at release
Single order limit	Customer	Order at release
Cash In Advance (CIA)	Billing process level If this field is blank, then the default is from the customer	Order before release
Cash On Delivery (COD)	Billing process level If this field is blank, then the default is from the customer	Invoice
Profit margin	Billing sales class account	Order line before release
Proof Of Delivery (POD)	Customer	Shipment
Authorization failed	Customer	Order at release
Settlement failed	Customer	Invoice at release

Another solution-assigned hold code is the credit hold. A credit limit represents a customer balance plus any open orders. You can define credit limits at the national account level, customer group level, or the customer level. If the order exceeds any of the limits set up at order release, then the individual order is placed on credit hold. Other open orders that are already released are not placed on hold. You can also manually assign or remove a credit hold on the customer record. This hold prevents any further processing of customer orders.