Item types

Item type	Description
Inventory, non-stock or special items	You can use any method to define orders for inventory items. Information such as unit of measure or sales class are the defaults on the item master and item location records. Note: Price is the amount at which the item is sold. Cost is the amount at which the item is purchased or manufactured. Profit is the amount that is earned when the item is sold to the customer. To order non-stock items, you must specify a unit cost. Unit cost is not required if you are creating a purchase order for the item. To order special items, you must specify an item identifier, unit cost, unit of measure, price, and a description. Unit cost is not required if you are creating a purchase order for the item.
Kit items	Kits include multiple items. A kit may have items that you can add to the order as options or accessories. You can order these types of kits: Make-to-order kits Make-to-order kits are assembled after defining an order for a kit item. A make-to-order kit consists of several components. Components that are not required are called accessories. Components can also have options, such as the color of the box. If you select a component with an option, then you must include the option. Finished goods Finished goods are pre-assembled and are stocked as a complete kit item. All components are required in a finished good. Finished goods do not have accessories or options. Because there are no individual components, you define an order for a finished good similar to that of an inventory item.
Replacement items	Replacement items are automatically used when the requested item is not in stock. For example, if you sell two models of a flashlight, then you can define the newer model as a replacement item for the obsolete model. When the obsolete model is not in stock, the newer model flashlight is automatically sent. The obsolete flashlight does not create a back-order, even if the order can use backorders. If the replacement flashlight is out-of-stock, then a backorder is created. On replacement item per item can be defined when you set up an item master in Inventory Control.
Associated items	Associated items are substitute or complementary items. You define associated items in Inventory Control:
Substitute items	Substitute items are items that you can select to substitute for another item. For example, you can define blue mugs as substitute items for yellow mugs. If yellow mugs are not in stock, then you are prompted to substitute blue mugs. If the item substitution is not automatic, then you are given a choice.
Complementary items	Complementary items are items that complement an item that is already on a customer order. For example, if a customer orders a kit for a model airplane, then a complementary item includes a modeler's glue. If an item has a complement that is assigned to it, then you are prompted to suggest the item to your customer. It provides upsale opportunities for your sales people.

Inventory, non-stock or special items

You can use any method to define orders for inventory items. Information such as unit of measure or sales class are the defaults on the item master and item location records.

Note: Price is the amount at which the item is sold. Cost is the amount at which the item is purchased or manufactured. Profit is the amount that is earned when the item is sold to the customer.

To order non-stock items, you must specify a unit cost. Unit cost is not required if you are creating a purchase order for the item. To order special items, you must specify an item identifier, unit cost, unit of measure, price, and a description. Unit cost is not required if you are creating a purchase order for the item.

Kit items

Kits include multiple items. A kit may have items that you can add to the order as options or accessories. You can order these types of kits:

Make-to-order kits
Make-to-order kits are assembled after defining an order for a kit item. A make-to-order kit consists of several components. Components that are not required are called accessories. Components can also have options, such as the color of the box. If you select a component with an option, then you must include the option.
Finished goods
Finished goods are pre-assembled and are stocked as a complete kit item. All components are required in a finished good. Finished goods do not have accessories or options. Because there are no individual components, you define an order for a finished good similar to that of an inventory item.

Replacement items

Replacement items are automatically used when the requested item is not in stock. For example, if you sell two models of a flashlight, then you can define the newer model as a replacement item for the obsolete model. When the obsolete model is not in stock, the newer model flashlight is automatically sent. The obsolete flashlight does not create a back-order, even if the order can use backorders. If the replacement flashlight is out-of-stock, then a backorder is created.

On replacement item per item can be defined when you set up an item master in Inventory Control.

Associated items

Associated items are substitute or complementary items. You define associated items in Inventory Control:

Substitute items

Substitute items are items that you can select to substitute for another item. For example, you can define blue mugs as substitute items for yellow mugs. If yellow mugs are not in stock, then you are prompted to substitute blue mugs. If the item substitution is not automatic, then you are given a choice.

Complementary items

Complementary items are items that complement an item that is already on a customer order. For example, if a customer orders a kit for a model airplane, then a complementary item includes a modeler's glue. If an item has a complement that is assigned to it, then you are prompted to suggest the item to your customer. It provides upsale opportunities for your sales people.