Creating reconciliation match messages

Reconciliation match messages are created when you select Match and the invoice and purchase order or the receipt do not match within the defined tolerances. Use this procedure to select an action on a reconciliation message:

  1. Sign in as Match Specialist and select Manage Invoices.
  2. Open an invoice and select the Main tab.
  3. In the Actions section, specify this information:
    Action
    • Select Approve to approve the message and put it in a status so that it can be paid. The differences between the invoice and the PO or receipt go to an invoice tolerance account.
    • Select Chargeback to create a credit invoice for the difference between the cost or quantity on the invoice and on the PO or receipt.

      If the cost is $120 on the invoice and $100 on the PO, then the cost on the original invoice is $120 and the chargeback is a separate invoice for -$20.

      The chargeback contains the same invoice number with a prefix added so that the chargeback and the invoice are associated with each other for reporting.

    • Select Forward to forward the message to another user. The message is not closed. The invoice cannot be paid with this action.
    Forward To Authority Code
    Select an authority code to forward the message to the corresponding user.
    Forward To Buyer
    Select a buyer to whom the message is forwarded.
  4. Click Save.