Billing and Receivables Portal user roles

This table shows a high level overview of the tasks that can be performed by each role:

User role Tasks
Receivables Administrator Add customer representatives

Approve access requests

Receivables Manager Add customer representatives

Approve access requests

Customer Representative, primary contact

The first customer representative granted portal access is considered the primary contact and admin. for their company.

Request portal access

Add secondary contacts

Update account information

Customer Representative, secondary contact