Customer direct debits

When a vendor has an agreement with a customer to collect payments automatically, the vendor sends a payment request message to the vendor's bank. The vendor's bank is prompted to collect the customer payment by requesting money from the customer's bank. Typically, the communication between the vendor and the bank is electronic.

A remittance advice, manual or electronic, is sent by a vendor to the customer to indicate which invoices are being paid. Typically, they include invoice numbers and invoice amounts.

Brazil specifics

For receipts, a flat file using the FEBRABAN/CNAB layout is sent to the bank with the customers invoices. The bank processes this information and collects from the customers the amounts that they owe to the vendor. There are two types of CNAB files at FEBRABAN standard, CNAB 400 and CNAB 240.

The bank sends back a file that confirms that the invoices were received and contains information about customer payment transactions on previously submitted invoices.

A bank slip (Boleto) is a document widely used in Brazil as a payment instrument of a product or a service. Through the bank slip, its issuer can receive the amount due from the payer.

The format and general characteristics of the payment slips were developed by CENEABAN and is standardized by FEBRABAN for the use of the Brazilian banking system. It represents a collection document that is payable at any establishment accredited on a pre-established date. At first, the bank slips could only be paid in banks, but now it is currently possible to pay by ATM, lottery shops, supermarkets or with the aid of a computer or smartphone through internet banking.