FSM Analytics Dashboards

Issue Troubleshooting tips
GL dashboard: Detail Trial Balance dashboard is loading for more than 5 minutes
  • Select filters in the GL homepage
  • Open Detail Trial Balance on another dashboard (Balance Sheet), select the data to jump to Detail Trial Balance
Data is loading too slow and sometimes time-out error occurs
  • Change Filter. You can select specific data like account, company, or date range.
  • User should have access to the module
Dashboards with tables loads slower than dashboards with charts
  • Change Filter. You can select specific data value before expanding the data in the tables.
Embedded Filter dropdown: Data selections are displayed slowly when scrolling
  • Click arrow down and maximize the filter. This shows all the data in the filter.
Data are not loaded/processed in Infor Birst Reports
  • Verify that Replication and Orchestration processes are completed successfully without error.
  • Check user account
    • AccountingUnitSecurityExemption_ST and AccountingEntitySecurityExemption_ST should be added to security roles
    • User should have access to the module