Receivables user roles

This table shows a high level overview of the tasks that can be performed by each role.

User role Tasks
Credit and Collection Specialist
  • Manage customers
  • Maintain application adjustments
  • Analyze customers and transactions
  • Create external documents for customers
Receivables Administrator
  • Tax analysis
  • Create and manage customers, including interfaces
  • Run reports and processes
  • View queue information
Receivables Manager
  • Customer maintenance
  • Processing
  • Analysis
  • Additional actions
  • Credit and collection tasks
  • Run receivables listings, reports, and processes
  • Run bill of exchange listings and processes
Receivables Specialist
  • Create payment and invoice batches
  • Cash application
  • Customer maintenance
  • Analysis
  • Additional actions
  • Credit and collection tasks
  • Run receivables listings, reports, and processes
  • Run bill of exchange listings and processes