Receivables process flow

This table shows the main Receivables processes:

Process Description
Setup To set up Receivables, you must understand how your company and customers are structured, how payments and invoices are processed, and the requirements for reporting. The setup includes defining customers, terms, finance charges, process levels, and codes. See the Financials Setup and Administration Guide.
Data conversion Data conversion is the final step in setup to convert your existing data. The conversion is a one-time process that is performed after you have specified your customer group, company, and various setup codes. See the Financials and Supply Management Data Interface Guide.
Creating transactions
  • Import data from external sources
  • Optionally create payments, invoices, debit memos, and credit memos manually
Processing cash and cash application Processing cash
  • Import payments from an external funding source
  • Record non-AR cash
  • Transfer cash
  • Process returned payments

Processing cash application

  • Open item selection
  • Automatic cash application
  • Automatic credit application
  • Automatic prepayment application
  • Cash application reversals
Managing customers and invoices Managing customers
  • Establish a customer identity and company representatives
  • Create national account relationships
  • Enable customers for portal access
  • Maintain various rules and codes for accounts receivable processing

Managing invoices

  • Assess disputes and finance charges
  • Communicate to the customer through statements and dunning letters
  • Run internal reports such as agings, credit exceptions, and reconciliation reports