Email hierarchy

End users create the initial invoice and a central team reviews the invoice, corrects it, and completes the missing information. That central team sends the invoices on for approval.

When an email is generated to send back to the original creator, the email is sent from a group email address that the entire central team has access to.

This is the order that is used to determine the email address from which the email is forwarded:

  1. In the IPA System Configuration, the main/FinanceGroupFromEmailAddress.
  2. The Employee.EmployeeWorkEmailAddress that is tied to the Actor role.
  3. In the IPA System Configuration, the main/FinanceAdminFromEmailAddress.