Order acknowledgments

Most Electronic Data Interchange (EDI) customers request electronically verifying the receipt of their order by sending an EDI order acknowledgment. You can also include standard comments with order acknowledgments. An example of a standard comment is a message thanking customers for their business or telling them about upcoming promotions.

During Receivables customer setup, you must indicate whether a customer requires printed acknowledgments. You can override the decision during order entry and indicate whether a printed acknowledgment is required for an order.