Service item review messages

For Service Item Review messages, there are several options on the Message set up:

  1. Sign in as Match Specialist and select Manage Invoices. Open an invoice and select the Message tab.
  2. In the Service Message field, specify this information:
    • Select Extended Amount Only to create a message when the total of all invoices exceeds the service cost on the Purchase Order or Agreement. For example, if the service is $100 and the first invoice is $30, then no message is created. If the next invoice is $80 the message is created and the total of the two invoices is $110 which exceeds the entered service.
    • Select Under Quantity and Cost to create a message for instances when the invoice cost or quantity is less than the service. Although paying less for something is a good thing, typically there are instances that contractual agreements cannot pay less than the agreed upon cost.
    • Select Over Quantity and Cost to create a message when the cost or quantity are greater than the entered service.
    • Select Over or Under Quantity and Cost to create a message for both of the two previous situations.
    • Select No Messages if you do not want to create messages for service.
  3. Click Save.