Complementary items

Complementary items are items that go well with an item already on a customer order.

Complementary items are used in Item and Order Billing and give you the opportunity to offer customers items that will go well with items already in their order. For example, if a customer orders a kit for a model airplane, then a complementary item might include modeler's glue. If an item has a complement assigned to it, you are prompted to suggest the item to your customer. This lets you define upsale opportunities for your sales people.