Billing and Receivables Portal

The Billing and Receivables Portal provides customers with access to view business transactions on web-based devices. The portal contains a broad range of customer self-service capabilities with these goals and benefits:

• Reduce or eliminate the requirements of internal customer service centers.
• Improve the customer experience and increase customer satisfaction.

This list shows the self-service capabilities that can be used by customers:

• View customer orders
• View order returns
• View item history
• View Receivables invoices
• View Receivables payments
• Update contact and address information
• Select and pay Receivables invoices. This functionality requires integration with an approved third-party payment vendor such as Paya Connect. See the Financials and Supply Management Integration Guide for Paya Connect for system requirements and integration steps.

The Billing and Receivables Portal is an optional setup task.