Creating advanced dunning letters

  1. Select Financials > Receivables > Setup > Customer Document Setup > Advanced Dunning Letter.
  2. Click Create.
  3. Specify this information:
    Advanced Dunning Process Code
    Select the dunning process code.
    Dunning Level
    Specify a dunning level number. This number is assigned to a set of dunning actions triggered by a timeline within a process code. A process code can have up to 99 dunning levels.
    Days Between Dunning Levels
    Specify the number of days between the previous and current dunning letter.
    Locale
    Specify Iso locale information.
    Advanced Dunning Text Code
    Select the dunning text code.
    Dunning Fee Amount
    Specify the dunning free amount.
    Dunning Extract Indicator
    Select whether to extract Only Dunned Invoices or All Open Invoices for a customer to print on the statement accompanying the dunning letter.
    Send To Credit Agency
    Select whether to mail the dunning letter to a customer's credit agency and to the customer. The address of the credit agency must be specified in Customer.
    Send Transactions To Credit Agency
    Select whether the transactions are sent to the customer's credit agency.
    Dunning Fee Print Location
    Select whether the dunning fee print is located in Dunning Letter, Customer Invoice, or Interest Charge Invoice.
  4. Click Save.