Creating advanced dunning process codes

The process code represents a unique range of actions you can take if a customer defaults on their obligations.

  1. Select Financials > Receivables > Setup > Customer Document Setup > Advanced Dunning Process Codes.
  2. Click Create.
  3. Specify this information:
    Advanced Dunning Process Code
    Specify the advanced dunning process code. This code represents a combination of dunning letter options. You can define a different process code for each customer or you can define the same process code for several customers.
    Description
    Provide a dunning process code description.
  4. Click Save.