Voiding payments

Voiding is the process of canceling and reversing a transaction or rendering a payment form unavailable to use as a system or manual payment.

You can void payments that have made it all the way through the cash payment cycle. You reinstate the invoice to reverse the general ledger payment entries and then create a new payment for the reinstated invoice, or cancel it. For example, if a vendor did not receive payment or if an invoice was sent to an incorrect vendor, you can reissue a payment using the same invoice.

  1. Select Void Stop Pay Update.
  2. Complete the fields.
  3. Click Submit.