Customer Order Canceled
This service creates a workunit when a customer order is canceled on CustomerOrder.
| Service | CustomerOrderCanceledService |
| Service name | Customer Order Canceled Alert |
| System | Order Entry |
| Criteria | BillingCompany, BillingInvoice ProcessLevel |
| Work Category | Order Entry Manager |
| Prerequisites | Normal order processing should be done, which includes the existence of a customer order. |
| Initiating event | Canceling a customer order on CustomerOrder |
| Resolution action | N/A |
| Variables |
CustomerOrder.Company CustomerOrder.Customer CustomerOrder.CustomerOrder CustomerOrder.BillName CustomerOrder.OrderEntryOrderType CustomerOrder.OrderDate |
Possible process flow sequence
The Order Entry Manager is notified that a customer order was canceled.
Related IPA Process
The FSM_ION_CustomerOrderCanceledAlert process file is delivered with Infor Financials and Supply Management FSM ION Connector.