Customer Add or Credit Limit Change

This service creates a workunit when a customer credit limit is added or changed on Company Customer or Company Customer Interface. This API is used to add or change customer records using an interface from a third-party system.

Service	CustomerAddCreditLimitChangeService
Service name	Credit Limit added or Changed for Customer
System	Accounts Receivable
Criteria	ReceivablesCompany
Work Category	Credit Analyst Data string = [credit analyst]
Prerequisites	Normal accounts receivable processing, which includes a non-existent customer for adding a customer, or an existing customer for changing a credit limit.
Initiating event	Adding a customer credit limit, changing a customer credit limit on Company Customer, or using the Company Customer Interface. This API is used to add or change customer records using an interface to a third-party system.
Resolution action	N/A
Variables	CompanyCustomer.Company CompanyCustomer.Customer Customer.CustomerName CompanyCustomer.CreditLimit

Possible process flow sequence

The Credit Analyst is notified that a company-level customer was added or a company-level credit limit was changed. Possible actions: Done, Hold, and Suspend.

Related IPA Process

The FSM_ION_CustomerAddCreditLimitChangeAlert process file is delivered with Infor Financials and Supply Management FSM ION Connector.