Customer Order Canceled

This service creates a workunit when a customer order is canceled on CustomerOrder.

Service CustomerOrderCanceledService
Service name Customer Order Canceled Alert
System Order Entry
Criteria BillingCompany, BillingInvoice ProcessLevel
Work Category Order Entry Manager
Prerequisites Normal order processing should be done, which includes the existence of a customer order.
Initiating event Canceling a customer order on CustomerOrder
Resolution action N/A
Variables

CustomerOrder.Company

CustomerOrder.Customer

CustomerOrder.CustomerOrder

CustomerOrder.BillName

CustomerOrder.OrderEntryOrderType

CustomerOrder.OrderDate

Possible process flow sequence

The Order Entry Manager is notified that a customer order was canceled.

Related IPA Process

The FSM_ION_CustomerOrderCanceledAlert process file is delivered with Infor Financials and Supply Management FSM ION Connector.