Configuring request ownership settings

By configuring the request ownership settings, requests that you create can be automatically assigned to an action owner based on a selected role.

  1. Select Setup > Settings.
  2. Click Request Ownership.
  3. Click Add New Row.
  4. Specify this information:
    Request Type
    Set to Sample by default.
    Request Sub Type
    Select a request subtype from the list.
    Style Category
    Select style categories from the list.
    Ownership Information
    Select a role from the list.
  5. Click Save.