Setting the ranking of a document

Users with document editing permissions can designate up to 10 documents to be displayed at the top of the list of search results for each search term to promote important or timely documents. For example, during an open enrollment period, policies related to open enrollment can be promoted.

Documents must be republished to all environments to save your changes.

The search results are displayed in this order:
  1. Ranking
  2. Title exact matching
  3. Title
  4. Keyword exact matching
  5. Keyword

The results are displayed in alphanumeric order at the top of the Search Results based on the rank. A yellow star is shown next to featured documents in the search results to distinguish them from documents that were returned by the search. All other results are displayed below the ranked documents based on all but the ranked order.

  1. Log in to the HRSD Knowledgebase.
  2. On the Home page, click the ellipsis icon.
  3. Select Document Manager.
  4. If the document is not yet published, click Edit. If it is published, select the name of the document.
    If the document is not checked out by another user, it becomes checked out and available for editing. If the document is checked out by another user, you cannot check out the document until the other user checks it in.
  5. Select Tools > Details.
  6. In Advanced Settings, specify a number between 1 to 10 in the Rank field to correspond with the position of the document in relation to other elevated search results. The lower the numerical value of the rank, the higher on the list the document is displayed.
    If there is more than one document, then the document with the rank of 2 is shown below the document that is assigned as rank 1, and so on.
  7. Click Update.
  8. Publish the document to all environments.