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Infor HRSD Knowledgebase Content Management Guide
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About this guide
Overview
User roles for content tools access
Document access and management
Accessing the Document Manager
Accessing Edit Document
User groups and group rules
User groups
Group rules
Site configuration
Landing page
Landing page layout
Landing page configuration
Content document
Content document configuration
Home page
Widgets
Widget configuration
Configuring the landing page widget
Dynamic widget configuration
Countdown timer widget configuration
Meta tags
Pre-built landing page and widget meta tags
Mapping a document to a widget
Customizing self-service module labels and tooltips
Document creation and publication process
Document management
Document areas
Document editing control
Versions
Document Report
Accessing the document report
Uploaded documents
Document upload configuration
Document assignments
Document review dates
Deleting a document
Document expiration date
Setting the ranking of a document
Exporting a document to Microsoft Word
Content editing
Document content
Life Events pages
Images
Uploading images
Adding images to documents
Tagging and mapping
Tagging a landing page subject
Mapping a content document to a landing page
Integration documents
Adding an integration document to a Related Links list
Adding an integration document to the Find a Form list and the All Forms page
Adding deep link and redirect integration documents
Meta tag strategy for transactions and life events
Meta tag strategy for main pages
Mapping a document to a life events page
Publishing
Publishing a document to your live site
Publishing a draft
Blocking a document from publication
Unblocking a document from publication
Viewing a document's publishing history
Bulk publishing
Additional core features
Content areas
Link lists and links
Workflow
Creating a workflow from scratch
Saving a workflow to the workflow library
Creating workflow based on existing workflow
Processing a workflow stage
Attaching a file to a workflow
Cancelling a workflow
Monitoring a workflow
Using the workflow dashboard
Restoring inheritance when you modify a content area
Troubleshooting
Glossary
configuration
content area
content page
deep link
document
form
home page
landing page
life events page
main navigation menu
main page
page
producer
reviewer
section
user group
uploaded document
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