Adding a Lookup Term from the search history

You can create Lookup terms from search history by running a report that shows a list of all search terms specified in the application, including the number of results and usage frequency. Then, select terms to add to the Lookup Term library.

After adding search terms to the Lookup Term library, you can assign See Also terms.

See Adding See Also terms.

  1. Select Knowledgebase > Administration > Knowledgebase Admin > Search & Nav > Lookup Add From History.
  2. In the Filter panel, specify this information to define the search criteria:
    Search History From
    Specify the start date for the search history range.
    Search History To
    Specify the end date for the search history range.
    Search Phrase
    Specify an exact phrase or term to filter specific searches.
  3. Click Apply.
  4. Select one or more search phrases.
  5. Click Save.