Infor HR Case Management

Increased the number of export rows in Agent Queue reports

The number of the export rows in Agent Queue reports has been increased from 30000 to 45000.

No configuration is required.

Service Group SLA report

A Service Group SLA report has been added to Analytics & Reports to help Service Group members track SLAs for their specific Service Group.

No configuration is required.

Improved functionality of Employee Active, Archived, and Regarding Cases tabs closing action

A timeout functionality has been added for the click action to close the Employee Active, Archived, and Regarding Cases tabs to make sure that tab closing event is initiated first.

No configuration is required.