Setting a document to be returned at the top of the search results

Users with document editing permissions can designate up to 10 documents to be displayed at the top of the list of search results. These documents are displayed with the results of any search, at the top of the search results page. This feature can be used to promote important or timely documents. For example, during an open enrollment period, policies related to open enrollment can be promoted.

Users flag documents for promotion through the Document Manager. Select the document, and access the Details menu. Access Advanced settings and set the rank. The lower the numerical value of the rank, the higher on the list the document is shown. Documents must be republished to Stage and Live. A yellow star is shown next to featured documents in the search results to distinguish them from documents that were returned by the search.

  1. Click Document Manager.
  2. If the document has been published, then click the name of the document. If the document has not yet been published, then click Edit to check out the document.
  3. Select Tools > Details.
  4. In Advanced Settings, specify this information:
    Specify a number 1 to 10 to correspond with the position of the document in relation to other elevated search results. The document that is assigned 1 is shown at the top of the search results. If there are more than one document, then the document with the rank of 2 is shown below the document that is assigned the rank of 1, and so on.
  5. Click Update.
  6. Publish the document to Stage and to Live.