Adding Lookup terms

You can create Lookup terms. On the Lookup & See Also menu, the lookup terms are listed in the lef-sidet panel. When you select a lookup term, any See Also terms that are associated with it are listed in the right-side panel.

  1. Select Knowledgebase > Administration > Knowledgebase Admin.
  2. Select Search & Nav > Lookup & See Also Terms. The Lookup terms that are in the system are listed.
  3. Use the search feature to determine if the term is already in the system. If the term is not in the system, you can add it. Specify the term in the field and click Save.
  4. To associate See Also Terms with the Lookup term, see Adding See Also terms.