Adding options to a custom drop-down menu

You can add and configure options for each menu list that you add to the Custom Fields form. Before an option can be added, a drop-down menu must be created in the Custom Fields form.

After you configure these options, you can set a default value for the menu list. To set a default value for the menu list, return to the Custom Fields form to select a value as the default.

  1. Login as CM setup administrator.
  2. Select Administration > Case Management Admin.
  3. Click Populations.
  4. Select a population.
  5. Click Configure Case.
  6. Click Dropdown Values.
  7. Click Add Value.
  8. Specify this information:
    The drop-down menu to which you are adding the value. (Select one of the dropdown menus that was created in the Custom Fields.)
    The drop-down option.
    Select yes to hide the field or no to display the option.
  9. Click Add.