Infor HR Case Management

Easier to change name of file attachments

Agents can change the names of file attachments from within Case Management.

To change the name of an attachment from the case form, click Notes & Attachments, select an attachment, click the Title field, edit the text, and click Save.

No configuration is required.

Improved CSS

The CSS in Knowledgebase and Case Management has been enhanced to reduce excess white space between fields. The result is a more compact and easy-to-read presentation.

No configuration is required.