Adding See Also terms

See Also terms are linked to Lookup terms. When a Lookup term is returned in the search results, the associated See Also terms are shown as well. First you add a Lookup term, then you link See Also terms to it.

  1. Select Knowledgebase > Administration > Knowledgebase Admin.
  2. Select Search & Nav > Lookup & See Also Terms. The Lookup terms that are in the system are listed.
  3. Use the search feature to locate a term.
  4. Click the term. If See Also terms are associated with the Looup term, then they are shown in a list in the right-side panel.
  5. Specify the See Also Term in the See Also Term field and click Save. The term is saved in the library.
  6. To add more See Also Terms to the Lookup Term, repeat the process.