Related documents
To access the documentation for this release, go to docs.infor.com and select the link for your product. PDFs of documentation can also be downloaded from the Documentation page at the Infor Support Portal, formerly Xtreme.
- Release Notes for each product, which contain details about updated features and functions.
- Product documentation, which contains complete information about setting up and using each product.
| File Name | Description |
|---|---|
| Infor HR Case Management What's New | A summary of new features and enhancements. |
| Infor HR Case Management Release Notes | A description of new features and enhancements. |
| Infor HR Case Management Administration Guide | Concepts and practices that are related to the setup and configuration of a service center. For customer-side setup administrators.. |
| Infor HR Case Management User Guide | Concepts and practices that are related to the operation and management of a service center, including functions like servicing cases and monitoring service center performance. For service managers and agents. |
| Infor HR Case Management Telephony Integration Guide | An overview of telephony integration for clients and their phone system vendors. |