Competitors

Navigate to Settings > Competitors.

The first time you are configuring market data for a new property, a welcome page is displayed where you can select your preferred channel. This is an important step in the configuration as changes fully rest the market data.
Note: When Infor Integrated market data is used for the property, you must indicate your preferred channel.

Changing the channel after starting to collect market data requires a reset. The reset risks that the engines will not feed with enough market data to produce the most accurate optimization.

Infor HPO gathers rates for the number of guests that is defined in your property setup. If the defined reference number of guests for the property is single occupancy as that is the rate you manage the most, Infor HPO will retrieve rates for single occupancy only.

You can select one of these channels:

  • Booking.com
  • Expedia.com
  • Trip.com

Once you selected your preferred channel, click Save and Next to display the Competitors screen.

The Competitors screen is where you can add, remove and adjust competitors.

It contains these main components:

  • Search field on the upper side of the screen. You can use it to search for a competitor within the list. If the search result does not display the competitor that you want to select, you can do an extensive search. Within the search result, click the link that is displayed next to the search field. A window is displayed where you can type the full competitor name. Click Go then select the competitor.
  • Competitors cards on the left side of the screen. Each card displays the name, review score, property type and star rating of a competitor. You can select and adjust the details of a competitor using these cards. Competitor details adjustments is enabled only for selected competitors.
    Note: If you click the Favorite icon within a card, the competitor is added by default to the graphical representation of competitors on other screens.
  • Interactive map on the right side of the screen. The map can also be used to select competitors by clicking the pins. These details can be displayed within the map:
    • Orange pin that represents your property.
    • Gray pin that represents possible competitors that are not selected.
    • Blue pin that represents selected competitors.

Adding and removing competitors is available only for properties with Infor integrated market data.

For the first competitors selection, a list of up to 30 possible competitors is displayed. All of them are available on the channel that you previously defined.
Note: The maximum number of available competitors depends on your subscription.
You can select up to 10 competitors.
Note:  It is recommended to select the maximum number of available competitors before clicking Submit.