Creating a property

To create a property:

  1. Select Administration > Property > Property Configuration.
  2. Click New Record.
  3. Specify this information:
    Property
    Specify the property code in the first field. Specify the property name in the second field. This is the name that will display on many of the screens and also on various guest forms such as confirmations, registration cards, and folios.
    Status
    Typically a property is configured and status is not updated to Active until the hotel is "go-live".

    See Setting property status to active.

  4. In the Property Information section, specify the information that you require. See additional details about these fields:
    Address
    The address of the property.
    Street Number
    The street number of the address.
    Street Name
    The street name of the address.
    Street Type
    The type of street. For example, street, road, alley, highway, junction.
    Reservation Email
    Specify the e-mail address of the reservations department.
    WBE Reply to Email
    Specify the email address that will be used for all property emails sent.
    Property CC Email
    Specify the e-mail address to be cc'd with all outgoing emails. This is typically the reservations department email address.
    Note: You can also provide the details for the alternate address that includes street number, street name and street type.
  5. Specify this information in the Headquarter Information section:
    HQ Address
    The address of the property headquarters.
    HQ Street Number
    The street number of the headquarters address.
    HQ Street Name
    The street name of the headquarters address.
    HQ Street Type
    The type of street. For example, street, road, alley, highway, junction.
    Note: This section also includes headquarters details such as the e mail, phone, website and postal code.
  6. In the Operations Details section, specify the information that you require. See additional details about these fields:
    Currency
    Specify the property currency.
    Hotel Date
    Specify the hotel date, which is the current property date or "go live" date.
    Accounting Date
    Accounting date is used by the Accounts Receivable module and can be different from the Hotel Date. A hotel's A/R staff can choose to operate on a date that is different than the hotel date because the A/R staff usually do not work on weekends or holidays, The A/R staff do not want to be bound by the hotel date that changes every night. Accounting date is set prior to going live on the system and sets the beginning accounting date for the Accounts Receivable. When you set the accounting date, the system creates the first A/R ledger record. The accounting date is also used in the Balance Forward functionality to determine the charge and invoice dates. For example, if the user specifies a balance forward amount in the 90 day old aging bucket, the system subtracts 90 days from the opening accounting date and use that for the charge and invoice date.
    Server Time Offset
    Server time offset is used when the property is in a different time zone than the server. When records are added, the offset is used so that the time of create or update matches the time at the property instead of showing the time where the server is located.
    Minimum value -23:59 and maximum value +23:59.
    Audit Time
    Specify the audit time using a range from 0:00 to 23:59.
    Last Audit
    The date when the audit was last completed.
    Last Reorg
    The date when the reorg was last completed.
    Daylight Savings Time
    Select this check box if the property observes daylight savings.
    Daylight Savings Time Profile
    The code of the daylight savings time profile that is applicable to the property. You can select from the Daylight Savings Time Profile look up. This enables to manage the daylight-saving time charges for the Property.
  7. In the Property Details section, specify the information that you require. See additional details about these fields:
    Chain
    Specify the chain to which the property belongs. Your options are based on codes created as chain codes on the Maintain Global Codes page.
    • Property Alias
    • Fiscal Name
    Property Location
    Specify the property location. Your options are based on codes created as location codes on the Maintain Global Codes page.
    Language
    Specify the property language. Your options are based on system controlled language codes on the Maintain Global Codes page.
    Locale
    Specify the property locale. Your options are based on codes created as locale codes.
    Time Zone
    Specify the property time zone.
    Earliest Check-In Time
    Specify the earliest check-in time. Your options are based on codes created as room check in time codes on the Maintain Global Codes page.
    Latest Check-Out Time
    Specify the latest check-out time. Your options are based on codes created as room check out time codes on the Maintain Global Codes page.
    Manage Inventory by Building
    If this checkbox is selected and the property status is set to Active, you must specify a value in the Building field on the Room Type screen. All the room types must have a valid Building assigned.
    Rate Limit
    Specify the property's rate limit. Your options are based on codes created as rate limits on the Maintain Global Codes page.
    Rate Strategy
    Select the property rate strategy. Options include High and Low.
    Property Notes
    Specify the property notes. Notes entered are the description of the property.
    Note: The codes used in this section are based on system codes created using the Maintain Global Codes screen.
  8. In the Property Defaults section, specify the information that you require. See additional details about these fields:
    Room Charges
    Specify the default transaction code to be used for room charges. Your options are based on codes created as transaction codes on the Transaction Code page.
    Room Type
    Specify the default room type to be used when creating reservations. Your options are based on codes created as room type codes on the Maintain Room Types page.
    Rate Plan
    Specify the default rate type of the property. Your options are based on codes created as rate plan codes on the Standard Rate Plan Codes page.
    Lock Exchange Rate
    The value based on which the exchange rate is fixed for a guest. Following are the available options:
    • At Check In
    • At Night Audit
    • At Reservation
    Advance Deposit
    Specify the transaction code to be used for advance deposits. Your options are based on codes created as transaction codes on the Transaction Code page.
    Forfeit Deposit
    Specify the transaction code to be used for forfeit deposits. Your options are based on codes created as transaction codes on the Transaction Code page.
    Check-in Settlement
    Specify the default check-in settlement code. Your options are based on codes created as transaction codes on the Transaction Code page.
    Note: The deposit and settlement code options are based on the codes created as the transaction codes on the Transaction Code screen.
    External Partner Payment Transaction
    Specify the default external partner payment transaction code. This is the default transaction code used to post credit card payments coming from an external payment processor if the property transaction code for the credit card type has no external posting code configured.
  9. In the Property Management section, specify the information that you require. See additional details about these fields:
    Brand
    Specify the property brand. Your options are based on codes created as brand codes on the Brand Configuration page.
    Division
    Specify the property division. Your options are based on codes created as division codes on the Maintain Global Codes page.
    Category
    Specify the property category. Your options are based on codes created as property category codes on the Maintain Global Codes page.
    Note: The division and category options are based on the codes created as the division codes on the Maintain Global Codes screen.
  10. In the Cleaning Schedule section, specify the cleaning schedule as Full, Light, or None for each day of the guest stay. The default value is Full.
  11. In the Credit Card Authorization section, specify this information:
    Anticipated Charges
    The payment card authorization amount that the system must retrieve to cover the anticipated charges. Anticipated charges are the charges that are directly related to the guest stay such as room and tax, for all days of the stay. Select Amount to specify the Anticipated Charges amount or Percent to specify the Anticipated Charges percentage.
    Note: 
    • By default, the Anticipated Percent option is selected, and the value is set to 100%. You can modify the value.
    • Authorizations for less than the full amount of the stay are not PCI compliant and the transaction discounts may not be applied. Non-compliance, by using this feature, is the choice of the property.
    Additional Charges
    The charges that are posted to the guest folio for additional charges such as movie, telephone and outlet. This is added to the anticipated charges amount for an estimated total stay value of the authorization. The charges are attributed to the guest folio and not affected by the Auto Transfer rules. Select Amount to specify the Additional Charges amount or select Percent to specify the Additional Charges percentage.
    Note: 

    By default, the Amount option is selected. However, you can modify the value.

    Additional Per Stay Value
    The amount specified represents a flat amount for additional charges that is added to the requested authorization amount. This amount is added to the amount calculated by the Anticipated Charges and Incremental fields. This amount is pegged to the guest folio.
    Additional Per Stay at Check-in Only
    If this check box is selected, the value specified in the Additional Per Stay Value field is applicable only during the guest check-in process.
    Incidentals Folio
    The incidental authorization amount that is pegged to the incidental folio and not affected by the auto transfer rule. Select Amount to specify the Incidental folio amount or select Percent to to specify the Incidental Folio percentage.
    Note: 

    By default, the Amount option is selected. However, you can modify the value.

    Hotel Date Spending Offsets Incidentals
    If this check box is selected, the system calculates the remaining incidental authorization amount for the hotel date by subtracting the amount spent by the guest from the incidental authorized amount.
    Note: 
    • For a guest folio, the amount to offset is limited to the additional charges amount.
    • For a Incidentals folio, the amount to offset is limited to the Incidentals Folio amount.
    Incremental Threshold
    The difference amount which when exceeded causes the system to request for an incremental authorization. When the difference between the authorized amount and the required authorized amount for the folio group exceeds this amount, the application requests for incremental authorization. Select Amount to specify the Incremental Threshold amount or Percent to specify the Incremental Authorization percentage.
    Note: 

    By default, the Amount option is selected. However, you can modify the value.

  12. In the Credit Card Processing section, specify the information that you require. See additional details about these fields:
    Alert When Not Swiped
    Select this check box for front desk staff to be alerted when payment card is processed without being physically swiped.
    Prompt for Verification
    Select this check box for front desk staff to be prompted to enter CVV values for payment cards.
    Prompt for Postal Code
    Select this check box for front desk staff to be prompted to enter card holder's postal code for payment cards.
    Terminal ID
    Specify the terminal ID of the credit card reader.
  13. In the Event Module Configuration section,specify the information that you require. See additionald details about these fields:
    Event Availability Display Time Increment
    The time interval based on which the event availability slots are displayed in the event reservation grid. This is the default time increment displayed when the user navigates to the screen.
    Day Start Time
    The time when the new day starts for the purpose of event reservation. This is the first time increment that is displayed in the availability grid.
    Day End Time
    The time when the day ends for the purpose of event reservation. This is the last time increment that is displayed in the availability grid.
  14. In the Additional Information section, specify the information that you require. See additional details about these fields:
    Star Rating
    Specify the star rating. Information entered here is available to the reservation agent in the CRS module.
    Year Built
    Specify the year the property was built. Information entered here is available to the reservation agent in the CRS module.
    Number of Guest Rooms
    Specify the number of guest rooms. Information entered here is available to the reservation agent in the CRS module.
    Number of Meeting Rooms
    Specify the number of meeting rooms. Information entered here is available to the reservation agent in the CRS module.
    Number of Restaurants
    Specify the number of restaurants. Information entered here is available to the reservation agent in the CRS module.
    Number of Pools
    Specify the number of pools. Information entered here is available to the reservation agent in the CRS module.
    Multiple Buildings
    Select this check box if the property is configured with multiple buildings.
    IDeaS AccountID
    The account ID for the purpose of IDeaS.
    Rate Migration Source
    Specify the source for rate migration. The values are:
    • Receive and Send Rates
    • Receive Rates into HMS
    • Send Rates into HMS
    Note:  These options are based on the new global code, RATEMG. The values for the code are:
    • PMS: Receive Rates into HMS
    • CRS: Send Rates into HMS
    • BOTH:Receive and Send Rates

    This information is specific to Spain hotels:

    Number of Beds
    The number of beds. The value specified in this field is available to the reservation agent in the CRS module.
    Unpaid Staff
    The number of employees, who are not paid for the services rendered.
    Paid Staff
    The number of employees, who are paid for the services rendered.
    Temporary Staff
    The number of employees, hired on a temporary basis.
    Hotel Police Code
    The code provided by the Spanish Police. This code is alphanumeric and the maximum allowed characters is 10.
    Hotel BA Code
    The code of the property used by the booking agency.
    Bank Number
    The international bank number, also known as the SWIFT code or BIC.
    Bank Account Number
    The international bank account number, also known as IBAN.
    Registration Number
    The registration number of the property that is included in the guest stay details report, generated for each day.
    Bank Name
    The bank name of the property.
    Bank Number
    The bank number of the property.
    Default Tax Percentage
    The tax percentage for fiscalizing a payment before the generation of tax invoice.
    Note: The application defaults this value in the Czech Fiscal Interface.
    Hotel Type
    The type of accommodation (hotel category). Click Browse to select the hotel type code from the List of Values screen.
    Note: The information provided can be accessed by the reservation agent in the CRS module.
  15. Click Save Record and OK.