Generating Wake up call report

To generate the Report:

  1. Select Administration > Reports > Guest Stay > Wake up call Report.
  2. Select the property for which the report is generated. The application defaults this value.
    Note: You can modify this value.
  3. Specify this information in the Report Parameter section to filter the report:
    Confirmation Number
    The confirmation number generated for the guest stay.
    Room
    The room number assigned to the guest.

    For Reserved guests, the report displays the room configured for the Arrival Date. For Checked-Out guests, the report displays the room configured for the departure date. For guest accounts that do not have a room configured, the room field displays a blank.

  4. Specify the type of data that must be printed in the report in the Report Options section:
    New Messages
    If this checkbox is selected, the report includes wakeup calls with New status.
    Completed Messages
    If this checkbox is selected, the report includes wakeup calls with the Completed status.
    Cancelled Messages
    If this checkbox is selected, the report includes wakeup calls with the Cancelled status.
  5. Sort the report by selecting guest name or wake up time or status.
  6. Specify the Start Date and End Date in the Date Range section.
    Note: By default, the Start Date and End Date are set to the Hotel Date.
  7. Click Print.