Searching the comps issued to the player

Use Player Issued Comp Search screen to search the comps issued to a player by a casino. These comps can be redeemed against the guest reservation, to pay charges. The issued comp is used to comp the charges on the guest folio.
Note: A physical prize can be redeemed but cannot be comped for folio settlement.

You can specify the search criteria in the Search section. The Detail section displays the information related to the comp.

To search:

  1. Select Front Desk > Guest Stay > Folio Comp Configuration > Player Issued Comp Search
    Note: You can also access from the Comp Folio Transaction screen.
  2. Specify this information:
    Comp Slip Number
    A unique number of the comp slip issued by the casino.
    Outlet ID
    The ID of the casino outlet that issues the comp slip.
    Issued Start Date
    The date from which the comp slip is effective.
    Issued End Date
    The date up to which the comp slip is effective.
    Comp Status
    The status of the comp.
    Note: You can select multiple Status.
  3. Click Search.
    Note: The values are populated in the Player Name and Player Card Number fields from the Folio tab.
  4. Click Redeem to redeem the comp.
    For Oasis Loyalty Integration:
    • The install parameter CMSPRTNR must be set to OASISLOYALTY.
    • The Submit option is available.
    • The value of these fields are displayed:
      • Comp Slip Number
      • Account Type
      • Prize
      • Comp Description
      • Quantity
      • Original Amount
      • Remaining Amount
      • Issued Date
      • Issued By
      • Comp Status
      • Detail Name
      • Detail Value
    For IGT Integration:
    • The install parameter CMSPRTNR must be set to INTLGAMETECH.
    • These values are defaulted to the Folio tab:
      • Comp Slip Number
      • Account Type
      • Amount
      • Prize Code