Setting up reward level reminders

Use the Reward Level Reminders page to configure Best Western reward level reminders that pop up on the Guest Stay page each time you view the information for a registered or an in-house guest that has either a Platinum or Diamond Elite reward level. For example, if set up the following message is displayed on the Guest Stay page; " Elite BWR Member, offer best available room and recognize with snack & beverage or advise of 250 bonus points".

To set up the reward level reminders:

  1. Select Administration > Configuration > Reward Level Reminders.
  2. Specify this information:
    Loyalty Level
    Specify the guest loyalty level for which the reminder must be displayed.
    Reminder
    Specify the content of the reminder.
  3. Click Submit to save the record.