Creating a property

To create a property:

  1. Select AdministrationPropertyProperty Configuration. The Property Configuration screen is displayed.
  2. Click New Record.
  3. Specify this information:
    Property
    The code and name of the property.
    Note: This name is displayed on many of the screens and in various guest forms such as confirmations, registration cards, and folios.
    Status
    The status of the property.
    Note: The property is set to Inactive until the application is ready to be used by the hotel.

    See Setting property status to active.

  4. Specify this information in the Property Information section:
    Address
    The address of the property.
    Street Number
    The street number of the address.
    Street Name
    The street name of the address.
    Street Type
    The type of street. For example, street, road, alley, highway, junction.
    Reservation Email
    The e-mail address of the reservations department.
    WBE Reply to Email
    The email address used to send emails representing the property communication.
    Property CC Email
    The e-mail address to which the copy of all outgoing emails are sent. Mostly,This is the email address of the reservations department.
    Note: You can also provide the details for the alternate address that includes street number, street name and street type. To display the property details on the Property card of Call Center, you must specify the values in the Phone Country Code, Alternate Phone Country Code, Fax Phone Country Code, and Alternate Fax Country Code fields.
  5. Specify this information in the Headquarter Information section:
    HQ Address
    The address of the property headquarters.
    HQ Street Number
    The street number of the headquarters address.
    HQ Street Name
    The street name of the headquarters address.
    HQ Street Type
    The type of street. For example, street, road, alley, highway, junction.
    Note: This section also includes headquarters details such as the e mail, phone, website and postal code. To display the property details on the Property card of Call Center. you must specify the values in the Phone Country Code, Alternate Phone Country Code, Fax Phone Country Code, and Alternate Fax Country Code fields.
    HQ Tax Identifier
    A unique VAT identification number of the property headquarter.
    Note: This value is printed in the tax invoices for the property in Greece.
  6. Specify this information in the Operations Details section:
    Currency
    The property currency.
    Hotel Date
    The hotel date, which is the current property date or the date on which the application is available to use.
    Accounting Date
    The Accounting date is used by the Accounts Receivable module and can be different from the Hotel Date. A hotel's A/R staff can choose to operate on a date that is different than the hotel date because the A/R staff usually do not work on weekends or holidays, The A/R staff do not want to be bound by the hotel date that changes every night. Accounting date is set prior to going live on the system and sets the beginning accounting date for the Accounts Receivable. When you set the accounting date, the system creates the first A/R ledger record. The accounting date is also used in the Balance Forward functionality to determine the charge and invoice dates. For example, if the user specifies a balance forward amount in the 90 day old aging bucket, the system subtracts 90 days from the opening accounting date and use that for the charge and invoice date.
    Server Time Offset
    The Server time offset is used when the property is in a different time zone than the server. When records are added, the offset is used so that the time of create or update matches the time at the property instead of showing the time where the server is located.
    Minimum value -23:59 and maximum value +23:59.
    Audit Time
    The audit time using a range from 0:00 to 23:59.
    Last Audit
    The date when the audit was last completed.
    Last Reorg
    The date when the reorg was last completed.
    Daylight Savings Time
    Select this check box if the property observes daylight savings.
    Daylight Savings Time Profile
    The code of the daylight savings time profile that is applicable to the property. You can select from the Daylight Savings Time Profile look up. This enables to manage the daylight-saving time charges for the Property.
  7. Specify this information in the Property Details section:
    Chain
    The chain group of hotels to which the property belongs. The options are based on codes created as chain codes on the Maintain Global Codes screen.
    • Property Alias
    • Fiscal Name
    Property Location
    The property location. The options are based on codes created as location codes on the Maintain Global Codes screen.
    Language
    The property language. The options are based on system controlled language codes on the Maintain Global Codes screen.
    Locale
    The property locale. Your options are based on codes created as locale codes.
    Time Zone
    The property time zone.
    Earliest Check-In Time
    The earliest check-in time. The options are based on codes created as room check in time codes on the Maintain Global Codes screen.
    Latest Check-Out Time
    The latest check-out time. The options are based on codes created as room check out time codes on the Maintain Global Codes screen.
    Manage Inventory by Building
    Select this check box to specify a value in the Building field on the Room Type screen. When the property is active. All the room types must have a valid Building assigned.
    Rate Limit
    The property's rate limit. The options are based on codes created as rate limits on the Maintain Global Codes screen.
    Rate Strategy
    The rate strategy of the property. Options include High and Low.
    Property Notes
    The property notes. Notes entered are the description of the property.
    Note: The codes used in this section are based on system codes created using the Maintain Global Codes screen.
    Legal Form
    The legal form of the property that is included in the e-invoicing for Romania and France.
  8. Specify the information in the Property Defaults section:
    Room Charges
    The transaction code which is defaulted for room charges. The options are based on codes created as transaction codes on the Transaction Code screen.
    Room Type
    The room type which is defaulted for the new reservations. The options are based on codes created as room type codes on the Maintain Room Types screen.
    Rate Plan
    The rate type which is defaulted for the property. The options are based on codes created as rate plan codes on the Standard Rate Plan Codes screen.
    Registration Card Required for Check In
    Select this check box to indicate that the Registration Card is required during the guest check-in process.
    Lock Exchange Rate
    The value based on which the exchange rate is fixed for a guest. Available options:
    • At Check In
    • At Deposit
    • At Night Audit
    • At Reservation
    Lock Exchange Rate for Payments
    The payment is in foreign currency to which the lock exchange rate is applied. Available options:
    • No
    • Post Payment + Interim Payment – locked exchange rate is applied to the payments posted in a foreign currency using the Post Payment and Post Interims Payment windows.
    • Advance Deposit – exchange rate is applied to advance deposit, only.
    • All
    Note: 
    • The values are defined on the Global Codes screen.
    • The Lock Exchange Rate method must be specified.
    Advance Deposit
    The transaction code to be used for advance deposits. The options are based on codes created as transaction codes on the Transaction Code screen.
    Forfeit Deposit
    The transaction code to be used for forfeit deposits. The options are based on codes created as transaction codes on the Transaction Code screen.
    Check-in Settlement
    The default check-in settlement code. The options are based on codes created as transaction codes on the Transaction Code screen.
    Note: The deposit and settlement code options are based on the codes created as the transaction codes on the Transaction Code screen.
    External Partner Payment Transaction
    The default external partner payment transaction code. This is the default transaction code used to post credit card payments coming from an external payment processor if the property transaction code for the credit card type has no external posting code configured.
  9. Specify the information in the Property Management section:
    Brand
    The property brand. The options are based on codes created as brand codes on the Brand Configuration screen.
    Division
    The property division. The options are based on codes created as division codes on the Maintain Global Codes screen.
    Category
    The property category. The options are based on codes created as property category codes on the Maintain Global Codes screen.
    Note: The division and category options are based on the codes created as the division codes on the Maintain Global Codes screen.
  10. Specify this information in the Cleaning Schedule section. By default, the value is set to Full.
  11. Specify this information in the Welcome Message section to display the text on the Guest Stay, Stay 360, Check In and Check Out screen.
    First Time Welcome
    The text that is displayed if the guest is visiting the property for the first time.
    Welcome Back Global
    The text that is displayed if the guest is visiting the property for the first time but, has stayed at other related properties of the chain.
    Note: You must specify the WELCOMEBACKGLOBALFIELD property parameter.
    Welcome Back Local
    The text is displayed if the guest is revisiting the property.
  12. Specify this information in the Credit Card Authorization section:
    Anticipated Charges
    The payment card authorization amount that the system must retrieve to cover the anticipated charges. Anticipated charges are the charges that are directly related to the guest stay such as room and tax, for all days of the stay. Select Amount to specify the Anticipated Charges amount or Percent to specify the Anticipated Charges percentage.
    Note: 
    • By default, the Anticipated Percent option is selected, and the value is set to 100%. You can modify the value.
    • Authorizations for less than the full amount of the stay are not PCI compliant and the transaction discounts may not be applied. Non-compliance, by using this feature, is the choice of the property.
    Additional Charges
    The charges that are posted to the guest folio for additional charges such as movie, telephone and outlet. This is added to the anticipated charges amount for an estimated total stay value of the authorization. The charges are attributed to the guest folio and not affected by the Auto Transfer rules. Select Amount to specify the Additional Charges amount or select Percent to specify the Additional Charges percentage.
    Note: 

    By default, the Amount option is selected. However, you can modify the value.

    Additional Per Stay Value
    The amount specified represents a flat amount for additional charges that is added to the requested authorization amount. This amount is added to the amount calculated by the Anticipated Charges and Incremental fields. This amount is pegged to the guest folio.
    Additional Per Stay at Check-in Only
    Select this check box to apply the value in the Additional Per Stay Value field to the reservation during the check-in process.
    Incidentals Folio
    The incidental authorization amount that is pegged to the incidental folio and not affected by the auto transfer rule. Select Amount to specify the Incidental folio amount or select Percent to to specify the Incidental Folio percentage.
    Note: 

    By default, the Amount option is selected. However, you can modify the value.

    Hotel Date Spending Offsets Incidentals
    Select this check box to calculate the remaining incidental authorization amount for the hotel date by subtracting the amount spent by the guest from the incidental authorized amount.
    Note: 
    • For a guest folio, the amount to offset is limited to the additional charges amount.
    • For a Incidentals folio, the amount to offset is limited to the Incidentals Folio amount.
    Incremental Threshold
    The difference amount which when exceeded causes the system to request for an incremental authorization. When the difference between the authorized amount and the required authorized amount for the folio group exceeds this amount, the application requests for incremental authorization. Select Amount to specify the Incremental Threshold amount or Percent to specify the Incremental Authorization percentage.
    Note: 

    By default, the Amount option is selected. However, you can modify the value.

  13. Specify this information in the Credit Card Processing section:
    Alert When Not Swiped
    Select this check box for front desk staff to be alerted when payment card is processed without being physically swiped.
    Prompt for Verification
    Select this check box for front desk staff to be prompted to enter CVV values for payment cards.
    Prompt for Postal Code
    Select this check box for front desk staff to be prompted to enter card holder's postal code for payment cards.
    Terminal ID
    The terminal ID of the credit card reader.
  14. Specify this information in the Event Module Configuration section:
    Event Availability Display Time Increment
    The time interval based on which the event availability slots are displayed in the event reservation grid. This is the default time increment displayed when the user navigates to the screen.
    Day Start Time
    The time when the new day starts for the purpose of event reservation. This is the first time increment that is displayed in the availability grid.
    Day End Time
    The time when the day ends for the purpose of event reservation. This is the last time increment that is displayed in the availability grid.
  15. Specify this information in the Additional Information section:
    Star Rating
    The star rating of the property. The information is available to the reservation agent in the CRS module.
    Year Built
    The year the property was built. This information is available to the reservation agent in the CRS module.
    Number of Guest Rooms
    The number of guest rooms. This information is available to the reservation agent in the CRS module.
    Number of Meeting Rooms
    The number of meeting rooms. This information is available to the reservation agent in the CRS module.
    Number of Restaurants
    The number of restaurants. This information is available to the reservation agent in the CRS module.
    Number of Pools
    The number of pools. This information is available to the reservation agent in the CRS module.
    Multiple Buildings
    Select this check box if the property is configured with multiple buildings.
    IDeaS AccountID
    The account ID for the purpose of IDeaS.
    Rate Migration Source
    The source for rate migration. The values are:
    • Receive and Send Rates
    • Receive Rates into HMS
    • Send Rates into HMS
    Note:  These options are based on the new global code, RATEMG. The values for the code are:
    • PMS: Receive Rates into HMS
    • CRS: Send Rates into HMS
    • BOTH:Receive and Send Rates

    This information is specific to Spain hotels:

    Number of Beds
    The number of beds. This value is available for the reservation agent in the CRS module.
    Unpaid Staff
    The number of employees, who are not paid for the services rendered.
    Paid Staff
    The number of employees, who are paid for the services rendered.
    Temporary Staff
    The number of employees, hired on a temporary basis.
    Hotel Police Code
    The code provided by the Spanish Police. This code is alphanumeric and the maximum allowed characters is 10.
    Hotel BA Code
    The code of the property used by the booking agency.
    Bank Number
    The international bank number, also known as the SWIFT code or BIC.
    Bank Account Number
    The international bank account number, also known as IBAN.
    Registration Number
    The registration number of the property that is included in the guest stay details report, generated for each day.
    Bank Name
    The bank name of the property.
    Bank Number
    The bank number of the property.
    Default Tax Percentage
    The tax percentage for fiscalizing a payment before the generation of tax invoice.
    Note: The application defaults this value in the Czech Fiscal Interface.
    Hotel Type
    The type of accommodation (hotel category). Click Browse to select the hotel type code from the List of Values screen.
    Note: The information provided can be accessed by the reservation agent in the CRS module.
  16. Click Save Record and OK.