Creating a property
To create a property:
- Select AdministrationPropertyProperty Configuration. The Property Configuration screen is displayed.
- Click New Record.
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Specify this information:
- Property
- The code and name of the property.Note: This name is displayed on many of the screens and in various guest forms such as confirmations, registration cards, and folios.
- Status
- The status of the property.Note: The property is set to Inactive until the application is ready to be used by the hotel.
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Specify this information in the Property
Information section:
- Address
- The address of the property.
- Street Number
- The street number of the address.
- Street Name
- The street name of the address.
- Street Type
- The type of street. For example, street, road, alley, highway, junction.
- Reservation Email
- The e-mail address of the reservations department.
- WBE Reply to Email
- The email address used to send emails representing the property communication.
- Property CC Email
- The e-mail address to which the copy of all outgoing emails are
sent. Mostly,This is the email address of the reservations
department.Note: You can also provide the details for the alternate address that includes street number, street name and street type. To display the property details on the Property card of Call Center, you must specify the values in the Phone Country Code, Alternate Phone Country Code, Fax Phone Country Code, and Alternate Fax Country Code fields.
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Specify this information in the Headquarter
Information section:
- HQ Address
- The address of the property headquarters.
- HQ Street Number
- The street number of the headquarters address.
- HQ Street Name
- The street name of the headquarters address.
- HQ Street Type
- The type of street. For example, street, road, alley, highway,
junction.Note: This section also includes headquarters details such as the e mail, phone, website and postal code. To display the property details on the Property card of Call Center. you must specify the values in the Phone Country Code, Alternate Phone Country Code, Fax Phone Country Code, and Alternate Fax Country Code fields.
- HQ Tax Identifier
- A unique VAT identification number of the property
headquarter. Note: This value is printed in the tax invoices for the property in Greece.
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Specify this information in the Operations
Details section:
- Currency
- The property currency.
- Hotel Date
- The hotel date, which is the current property date or the date on which the application is available to use.
- Accounting Date
- The Accounting date is used by the Accounts Receivable module and can be different from the Hotel Date. A hotel's A/R staff can choose to operate on a date that is different than the hotel date because the A/R staff usually do not work on weekends or holidays, The A/R staff do not want to be bound by the hotel date that changes every night. Accounting date is set prior to going live on the system and sets the beginning accounting date for the Accounts Receivable. When you set the accounting date, the system creates the first A/R ledger record. The accounting date is also used in the Balance Forward functionality to determine the charge and invoice dates. For example, if the user specifies a balance forward amount in the 90 day old aging bucket, the system subtracts 90 days from the opening accounting date and use that for the charge and invoice date.
- Server Time Offset
- The Server time offset is used when the property is in a different time zone than the server. When records are added, the offset is used so that the time of create or update matches the time at the property instead of showing the time where the server is located.
- Minimum value -23:59 and maximum value +23:59.
- Audit Time
- The audit time using a range from 0:00 to 23:59.
- Last Audit
- The date when the audit was last completed.
- Last Reorg
- The date when the reorg was last completed.
- Daylight Savings Time
- Select this check box if the property observes daylight savings.
- Daylight Savings Time Profile
- The code of the daylight savings time profile that is applicable to the property. You can select from the Daylight Savings Time Profile look up. This enables to manage the daylight-saving time charges for the Property.
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Specify this information in the Property
Details section:
- Chain
- The chain group of hotels to which the
property belongs. The options are based on codes created as chain
codes on the Maintain Global
Codes screen.
- Property Alias
- Fiscal Name
- Property Location
- The property location. The options are based on codes created as location codes on the Maintain Global Codes screen.
- Language
- The property language. The options are based on system controlled language codes on the Maintain Global Codes screen.
- Locale
- The property locale. Your options are based on codes created as locale codes.
- Time Zone
- The property time zone.
- Earliest Check-In Time
- The earliest check-in time. The options are based on codes created as room check in time codes on the Maintain Global Codes screen.
- Latest Check-Out Time
- The latest check-out time. The options are based on codes created as room check out time codes on the Maintain Global Codes screen.
- Manage Inventory by Building
- Select this check box to specify a value in the Building field on the Room Type screen. When the property is active. All the room types must have a valid Building assigned.
- Rate Limit
- The property's rate limit. The options are based on codes created as rate limits on the Maintain Global Codes screen.
- Rate Strategy
- The rate strategy of the property. Options include High and Low.
- Property Notes
- The property notes. Notes entered are the
description of the property.Note: The codes used in this section are based on system codes created using the Maintain Global Codes screen.
- Legal Form
- The legal form of the property that is included in the e-invoicing for Romania and France.
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Specify the information in the Property
Defaults section:
- Room Charges
- The transaction code which is defaulted for room charges. The options are based on codes created as transaction codes on the Transaction Code screen.
- Room Type
- The room type which is defaulted for the new reservations. The options are based on codes created as room type codes on the Maintain Room Types screen.
- Rate Plan
- The rate type which is defaulted for the property. The options are based on codes created as rate plan codes on the Standard Rate Plan Codes screen.
- Registration Card Required for Check In
- Select this check box to indicate that the Registration Card is required during the guest check-in process.
- Lock Exchange Rate
- The value based on which the exchange rate
is fixed for a guest. Available options:
- At Check In
- At Deposit
- At Night Audit
- At Reservation
- Lock Exchange Rate for Payments
- The payment is in foreign currency to which the lock
exchange rate is applied. Available options:
- No
- Post Payment + Interim Payment – locked exchange rate is applied to the payments posted in a foreign currency using the Post Payment and Post Interims Payment windows.
- Advance Deposit – exchange rate is applied to advance deposit, only.
- All
Note:- The values are defined on the Global Codes screen.
- The Lock Exchange Rate method must be specified.
- Advance Deposit
- The transaction code to be used for advance deposits. The options are based on codes created as transaction codes on the Transaction Code screen.
- Forfeit Deposit
- The transaction code to be used for forfeit deposits. The options are based on codes created as transaction codes on the Transaction Code screen.
- Check-in Settlement
- The default check-in settlement code. The
options are based on codes created as transaction codes on the
Transaction Code screen.
Note: The deposit and settlement code options are based on the codes created as the transaction codes on the Transaction Code screen.
- External Partner Payment Transaction
- The default external partner payment transaction code. This is the default transaction code used to post credit card payments coming from an external payment processor if the property transaction code for the credit card type has no external posting code configured.
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Specify the information in the Property
Management section:
- Brand
- The property brand. The options are based on codes created as brand codes on the Brand Configuration screen.
- Division
- The property division. The options are based on codes created as division codes on the Maintain Global Codes screen.
- Category
- The property category. The options are
based on codes created as property category codes on the Maintain Global Codes screen. Note: The division and category options are based on the codes created as the division codes on the Maintain Global Codes screen.
- Specify this information in the Cleaning Schedule section. By default, the value is set to Full.
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Specify this information in the Welcome Message section to display the text on
the Guest Stay, Stay 360, Check In and Check Out screen.
- First Time Welcome
- The text that is displayed if the guest is visiting the property for the first time.
- Welcome Back Global
- The text that is displayed if the guest is visiting the
property for the first time but, has stayed at other related
properties of the chain.Note: You must specify the WELCOMEBACKGLOBALFIELD property parameter.
- Welcome Back Local
- The text is displayed if the guest is revisiting the property.
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Specify this information in the Credit Card
Authorization section:
- Anticipated Charges
- The payment card authorization amount
that the system must retrieve to cover the anticipated charges.
Anticipated charges are the charges that are directly related to the
guest stay such as room and tax, for all days of the stay. Select
Amount to specify the Anticipated Charges amount or
Percent to specify the Anticipated Charges
percentage. Note:
- By default, the Anticipated Percent option is selected, and the value is set to 100%. You can modify the value.
- Authorizations for less than the full amount of the stay are not PCI compliant and the transaction discounts may not be applied. Non-compliance, by using this feature, is the choice of the property.
- Additional Charges
- The charges that are posted to the guest
folio for additional charges such as movie, telephone and outlet.
This is added to the anticipated charges amount for an estimated
total stay value of the authorization. The charges are attributed to
the guest folio and not affected by the Auto Transfer rules. Select
Amount to specify the Additional Charges amount or
select Percent to specify the Additional Charges
percentage.Note:
By default, the Amount option is selected. However, you can modify the value.
- Additional Per Stay Value
- The amount specified represents a flat amount for additional charges that is added to the requested authorization amount. This amount is added to the amount calculated by the Anticipated Charges and Incremental fields. This amount is pegged to the guest folio.
- Additional Per Stay at Check-in Only
- Select this check box to apply the value in the Additional Per Stay Value field to the reservation during the check-in process.
- Incidentals Folio
- The incidental authorization amount that
is pegged to the incidental folio and not affected by the auto
transfer rule. Select Amount to specify the Incidental folio amount
or select Percent to to specify the Incidental Folio
percentage.Note:
By default, the Amount option is selected. However, you can modify the value.
- Hotel Date Spending Offsets Incidentals
- Select this check box to calculate the
remaining incidental authorization amount for the hotel date by
subtracting the amount spent by the guest from the incidental
authorized amount.Note:
- For a guest folio, the amount to offset is limited to the additional charges amount.
- For a Incidentals folio, the amount to offset is limited to the Incidentals Folio amount.
- Incremental Threshold
- The difference amount which when exceeded
causes the system to request for an incremental authorization. When
the difference between the authorized amount and the required
authorized amount for the folio group exceeds this amount, the
application requests for incremental authorization. Select Amount to
specify the Incremental Threshold amount or Percent to specify the
Incremental Authorization percentage.Note:
By default, the Amount option is selected. However, you can modify the value.
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Specify this information in the Credit Card
Processing section:
- Alert When Not Swiped
- Select this check box for front desk staff to be alerted when payment card is processed without being physically swiped.
- Prompt for Verification
- Select this check box for front desk staff to be prompted to enter CVV values for payment cards.
- Prompt for Postal Code
- Select this check box for front desk staff to be prompted to enter card holder's postal code for payment cards.
- Terminal ID
- The terminal ID of the credit card reader.
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Specify this information in the Event Module
Configuration section:
- Event Availability Display Time Increment
- The time interval based on which the event availability slots are displayed in the event reservation grid. This is the default time increment displayed when the user navigates to the screen.
- Day Start Time
- The time when the new day starts for the purpose of event reservation. This is the first time increment that is displayed in the availability grid.
- Day End Time
- The time when the day ends for the purpose of event reservation. This is the last time increment that is displayed in the availability grid.
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Specify this information in the Additional
Information section:
- Star Rating
- The star rating of the property. The information is available to the reservation agent in the CRS module.
- Year Built
- The year the property was built. This information is available to the reservation agent in the CRS module.
- Number of Guest Rooms
- The number of guest rooms. This information is available to the reservation agent in the CRS module.
- Number of Meeting Rooms
- The number of meeting rooms. This information is available to the reservation agent in the CRS module.
- Number of Restaurants
- The number of restaurants. This information is available to the reservation agent in the CRS module.
- Number of Pools
- The number of pools. This information is available to the reservation agent in the CRS module.
- Multiple Buildings
- Select this check box if the property is configured with multiple buildings.
- IDeaS AccountID
- The account ID for the purpose of IDeaS.
- Rate Migration Source
- The source for rate migration. The values
are:
- Receive and Send Rates
- Receive Rates into HMS
- Send Rates into HMS
Note: These options are based on the new global code, RATEMG. The values for the code are:- PMS: Receive Rates into HMS
- CRS: Send Rates into HMS
- BOTH:Receive and Send Rates
This information is specific to Spain hotels:
- Number of Beds
- The number of beds. This value is available for the reservation agent in the CRS module.
- Unpaid Staff
- The number of employees, who are not paid for the services rendered.
- Paid Staff
- The number of employees, who are paid for the services rendered.
- Temporary Staff
- The number of employees, hired on a temporary basis.
- Hotel Police Code
- The code provided by the Spanish Police. This code is alphanumeric and the maximum allowed characters is 10.
- Hotel BA Code
- The code of the property used by the booking agency.
- Bank Number
- The international bank number, also known as the SWIFT code or BIC.
- Bank Account Number
- The international bank account number, also known as IBAN.
- Registration Number
- The registration number of the property that is included in the guest stay details report, generated for each day.
- Bank Name
- The bank name of the property.
- Bank Number
- The bank number of the property.
- Default Tax Percentage
- The tax percentage for fiscalizing a payment before the
generation of tax invoice.Note: The application defaults this value in the Czech Fiscal Interface.
- Hotel Type
- The type of accommodation (hotel category). Click Browse to select the hotel type code from the List of Values screen.
Note: The information provided can be accessed by the reservation agent in the CRS module. - Click Save Record and OK.