Setting a guest profile to inactive

You can set a guest profile to inactive at any phase of the guest's stay, but if a guest profile is in use on a guest stay, group or event with an arrival date that is not in the past, or with a status of in-house or pre-registered, a warning message will display. Inactive profiles will not display in the last name lookup when creating new reservations.

Note: Guest profiles can be created and set to Inactive automatically when group delegate reservations are made by selecting Create Inactive Profiles on the group booking.

To set a guest profile to inactive:

  1. Select Profiles > Guest Profiles.
  2. On the List View tab, select a guest profile.
  3. Set Status to Inactive.
  4. Click Save Record.