Adding social media details to a guest profile

You can use the Social Media Details section of the guest profile to record the guest's IDs for Twitter, Facebook, Trip Advisor, and Booking.com. When information is entered in the social media fields on a guest stay, check in, or walk in, it will be saved to the guest profile. When a new guest stay is created any social media that exists on the profile for the selected guest profile will be copied to the guest stay. Refer to About social media fields

To add social media details on a guest profile:

  1. Select Profiles > Guest Profiles.
  2. On the List View tab, select a guest profile.
  3. On the Record View tab, expand Social Media Details and specify the information that you require.
  4. Click Save Record.