Generating collection letters

Use the Collection Letters tab to generate and print collection letters for a particular A/R Account. You can select a template that acts as the basis for the letter. You can use the editor to modify the letter contents.

To generate and print the collection letter:

  1. Select Account Receivable > Property A/R Accounts > Collection Letters.
  2. Specify the template that forms the basis of the collection letter. You can modify the contents.
  3. Specify the Collection letter name.
  4. Select the Account Currency check box to include the A/R Account currency details in the Collection letter. You can select this check box only if the ARACCOUNTCURRENCY property parameter is selected.
  5. Click Submit to save the record.
  6. Select the letter that you want to print or email.
  7. Click Action > Print Letter or Action > Email Letter .