Adding guest notes

To add notes to a guest stay:

  1. Select Front Desk > Guest Stay.
  2. Select the guest stay record from the List View.
  3. Select Notes tab.
  4. Specify this information, in the Note Details section:
    Category
    Specify the category. Your options are based on codes created as comment category codes on the Maintain Global Codes page.
    Source
    This field indicates where the note originated.
    Print on Confirmation
    Select this check box to have the note print on the guest confirmation letter.
    Private Note
    Select this check box to make the note private.
    Save to Profile
    Select this check box to have the note saved to the guest profile. The Source is set to Profile. The check box is available only when you add a new note.
    Print on Housekeeping
    Select this check box to have the note print on housekeeping reports.
    Display on Check-In
    If this check box is selected, the note is displayed when the guest checks in.
    Note: 
    • A line space is provided between two notes.
    • You cannot select Display on Check-In check box if the Private Note check box is selected.
  5. Click Save.
Related topics