Departures with Detail Report

This report lists the guests who are due to depart within the specified date range and includes detailed information regarding each guest. The report includes records where the guest stay record matches the report parameters regardless of current account status. This allows a property to create a list of guest that were due to depart in the past, or will be due to depart in the future depending on the date range specified. The report includes room, guest name, address, VIP level, loyalty membership level, advance deposit, group confirmation, arrival date and time, departure date and time, number of guests, share ID, guarantee code, settlement code, status, room type, market segment, rate plan, type, rate plan, rate amount, settlement code, share ID, status, guest history information, guest birthday, and preferences. The report then gives a summary for total guests, and total reservations. This report also includes the player rank information when the property parameter CMSINTG is selected.

You can filter the report by specifying booking agency, confirmation number, group ID, group name, guarantee, market segment, organization, rate plan, rewards program, reward level, loyalty membership level, room type, settlement type, source of business, and VIP code. You can optionally include specific guest statuses, additional guests, address, birthday, guest history, guest notes, loyalty membership type, loyalty membership level, reservation notes, notes, preferences, and share with names. You can optionally show rates and package rates. You can limit the report to only checked out guests, only guests due to depart, only guests that have requested their folio emailed, only VIPs, only zero balances, and/or only zero rates. You can sort the report by confirmation number, departure date, name, room, or status. The report applies Incognito enhancement. See Incognito Functionality

Note: 
  • If multiple values are entered on multiple fields on the report parameter screen and at least one value is in conflict with another value, no records will be returned.
  • If a guest account has multiple booking agencies, and the report is not being filtered by booking agency, report displays the primary booking agency.
  • If a guest stay record is part of the share reservation, the guest stay record is counted in the total guest and total reservations numbers.
  • If a room is not configured on a share guest stay record, the report counts each guest stay record which is not part of the share reservation, as a single room. If a room is not configured on a guest stay record, and the record is part of a share reservation, only the Share Master is counted and not the individual shares that constitute the share master. If the existence of share master cannot be determined, only one share constituent is counted.
  • Only unique rooms are counted in the total rooms summary.
  • If the Include Additional Guest checkbox is selected, the report includes the relationship of the additional guests with the primary guest as specified in the Guest Stay screen.
  • If Include Guest History is selected the report will include the lifetime revenue, lifetime nights, lifetime stays of the guests, and the last stay property.
  • If Include Guest Notes is selected the report will include the guest notes enterend in the Guest Notes field of the guest stay record.
  • If Include Notes is selected the report will include the notes entered in the tab of the guest stay record, but will not include notes marked as private.
  • If Include Preferences is selected the report will include preferences and descriptors if they exist for the preference.
  • If the Show Package Rates check-box is not checked, the report will only show the room amount where the rate is a part of a package.
  • If Show Rates is not selected the report will not include the Rates report column.
  • The Last Checkout Date is displayed on the report. This field is the checkout datelinked to a guest stay. If a guest stay profile has multiple reservation records, the Latest Checkout Date is the stay date of the record with the Reservation Status, Checked-out.
  • In the Market Segment field, you can specify more than one value to filter the records that are displayed on the report.
  • This report applies the VVIP functionality.

These calculations are performed:

  • No. of Guests = Adults + Children
  • Total Guests = sum of guests
  • Total Reservations = sum of records listed on the report
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