Setting up inbox entries

Set up inbox entries by identifying the notifications that you wish to be displayed in the inbox. Select a SQL statement for the entry to query the database for the appropriate information to retrieve to the inbox. Select an appropriate screen to associate with the entry, e.g., the Front Desk page for an inbox entry for complaints or employee absences. Enter a Dataspy to enable the system to automatically query for the records associated with the inbox entry to the called screen. You can also designate whether the entry is accessible to all users (public), or specify the user groups for which to enable the entry.

To set up inbox entries:

  1. Select Administration > Start Center Setup > Inbox Setup.
  2. On the List View page, click New Record.
  3. Specify this information:
    Inbox Code
    Enter a unique code identifying the inbox entry, and then enter a description of the activity to complete for the inbox entry in the adjacent field. The description will be displayed in the Inbox on the Start Center.
    SQL Statement
    Enter the SQL statement to calculate the number of applicable records for the inbox entry.

    The system automatically populates the SQL Statement Text field.

    Public
    Select to give all user groups access to the inbox entry.
    Note: Inbox entries for which user groups have been associated cannot be public.
    Hide Inbox if
    Enter a parameter to hide the inbox entry to all user group if the inbox value meets the parameter.
    Screen
    Enter the system screen for which to enable a hyperlink to call the screen for the inbox entry.
    Note: If you update Screen, the system clears Dataspy.
    Dataspy
    Select the Dataspy used to retrieve records for the called system screen.
    Filter
    Enter the where clause with which to associate the inbox entry.
    Out of Service
    Select if you do not want the inbox entry accessible to the public.
  4. Click Save.