Creating users

  1. Select Administration > Security > User Setup.
  2. Specify this information in the User Details section:
    User ID
    A unique code to identify the user and the description of the user. The description is the user’s full name.
    Language
    The default language for the user.
    Menu Definition User Group
    The user group to which the user is assigned.
    User ID Expiration Date
    The date on which the User ID expires.
    Password
    The password of the user.
    Note: 
    • The password can be a maximum of 64 characters. These combinations p@ssword, u$er, and other similar passwords are not allowed.
    • After a set number of unsuccessful attempts to log in, the system locks the User ID and Password. The system administrator or an authorized user must unlock the user record.
    • You can unlock the user record using the Unlock User (The system must unlock the user and hide the Unlock Userbutton).
    Password Expiration Date
    The date on which the password expires.
    Locale
    The locale of the user.
    Session Timeout (minutes)
    The time in which the system can timeout.
    Unmask Personal Information
    Select this check box to view the masked Passport and ID numbers of the guest specified on the Guest Details and Guest Profile screen.
    Alerts and Locator
    The alert and locator type traces displayed to the user on the Check In , Check Out and Guest Stay screens. Options include Alerts and Locator, Alerts Only, or Locator Only. If not specified, neither type of trace is displayed.
    Note: Alerts and Locator are used to notify the user that the guest must be alerted to important information or the location of someone when they approach the hotel operation staff.
    Front Desk Incentive
    The three-digit numerical code that represents the user. The code is sent through an interface message to the Best Western Central Reservation System (CRS) with the guest enrollment information. Best Western uses the code to provide credit to the user for the enrollment of the guest in the Best Western Rewards Program. This field is displayed only when the install parameter BESTWEST is enabled.
    VVIP Authorization
    The authorization that determines the user access to the VVIP information. The options include:
    • Hosted: The user has limited access and can only view the records with the VVIP authorization set to host in the configuration.
    • No: The user cannot view any records.
    • Yes: The user can view all the records.
    Personal Tax ID
    The personal tax ID of the user. This information is printed on the fiscal receipt in compliance with Russian legal requirement.
    Incognito Authorization
    Select this check box to authorize the HMS users to view the primary guest details.
    Note: The guest details can be viewed only if the Incognito check box on the Guest Profile screen is also selected.
    Success Msg. Timeout
    The time out duration of the success messages.
    First Screen
    The code identifying the function to which the system defaults when the user logs into the system.
    E-mail Address
    The user’s e-mail address. The temporary password is sent to this email address in case a user is locked. You can specify the email content in the Text tab of LOGIN screen record in the Screens screen.
    Global Property Manager
    Select this check box to grant the user access to the property management configuration functionality.
    Cash Manager
    Select this check box to provide the user with the privileges of a cash manager.
    Sales Manager
    Select this check box to provide the user with the privileges of a sales manager.
    Screen Designer
    Select this check box only if the user can set up the appearance of screens.
    Allow Dataspy Edits
    Select this check box to allow the user to edit Dataspies. This enables the Edit Dataspy button.
    Allow Dataspy Advanced Filters
    Select this check box to allow the user to set advanced Dataspy filters.
    Approve High Cash Payments
    Select this check box for the user to specify the User and Password on the Require Manager Approval window to approve High Cash Payments.
    Account Super User
    Select this check box for the user to correct the accounts.
    Allow Global Dataspy Configuration
    Select this check box for the user to create dataspy of all other users.
    Time Zone
    The time zone of the property.
    Daylight Savings Time Profile
    The profile for the daylight-saving time zone.
    Infor HMS
    Select to check box to indicate that the user is an Infor HMS user.
    Infor HMS Connector
    Select this check box to indicate that the user is an Infor HMS Connector user.
  3. Specify this information in the Call Center Options section:
    Default Currency
    The default currency for the user.
    Default Startup Module
    The default startup module for the user.
    Default Wrap-Up
    The language used by the system to displayed the Wrap-Up screen in CRS.
    Populate Property List
    Select this check box to display the properties associated to the user on the initial CRS screen.
    Note: If not selected, the user must perform a property search for properties to display.
    Time Zone
    The time zone of the property.
    Daylight Savings Time
    Select this check box to apply the daylight-saving time zone for the property.
    Daylight Savings Time Profile
    The profile of the daylight-saving time zone.
  4. Click Save.
    Note: Click Unlock User to unlock locked users and make them active in the system.

Assigning properties to users

Add or update properties that are linked to a user ID.

To assign properties to the users:

  1. Select Administration > Security > User Setup.
  2. Click the user record to view the user Property tab on the List View tab.
  3. Specify this information:
    Property
    The property to assign to the user.

    The system automatically populates the property description.

    User Group
    The user group of the user.
    Default
    Select the check box to assign a property as the default property for a user.
  4. Click Save.