Rate Discrepancy Report
Use the Rate Discrepancy Report screen to generate a report that displays a list of all guests that are or were In-House within the date range specified along with the room rate on their guest stay record compared to the room rate that is configured under the rate plan. You have the option to include or exclude guest accounts that are in Cancelled, No-Show, Reserved, In-House, Waitlist or Checked-out status for the selected report date range. This allows a property to check and correct rates as needed before guests are charged cancellation or no-show fees, or before they arrive, or before EOD runs and posts the wrong room rate or in the case of a checked-out guest, or may be to correct an incorrect posted room rate that might be going to a direct bill or group billing account.